FAQ

Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to contact@vanikajewels.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

We use sterling silver for our jewelry, which is 92.5% pure silver alloyed with other metals for strength and durability.

Yes, we are committed to ethical sourcing practices. Our diamonds are obtained from reputable suppliers who adhere to the Kimberley Process, ensuring they are conflict-free.

We use diamonds that meet a minimum standard of clarity and color. Each diamond is carefully selected to ensure brilliance and sparkle in our jewelry pieces.

Upon request, we can provide certificates of authenticity and grading for the diamonds used in our jewelry, detailing their quality and characteristics.

To maintain the beauty of your jewelry, we recommend storing it in a dry, airtight container when not in use and avoiding exposure to chemicals, perfumes, and cosmetics. Clean it regularly with a soft cloth or a jewelry cleaning solution specifically designed for silver and diamonds.

We offer customization services for certain pieces, including personalized engravings or modifications to existing designs. Please contact us to discuss your specific requirements.

You can reach our customer support team via email at contact@vanikajewels.com or by whatsapp at +91-73591-81221. Our representatives are available to assist you with any questions or concerns you may have.

Unable to find satisfactory answers ? Contact Support